Customer Care
Shipping Policy
Last updated 2 November 2026
Free shipping on every order, dispatched within 2 working days.
Where we deliver
We currently deliver to addresses within India. Your PIN code and state are checked at checkout. If you would like something sent elsewhere, please contact us — we are happy to see what is possible.
Dispatch
Orders are dispatched within 2 working days of being confirmed. An order is confirmed as soon as your payment is received.
Charges
Shipping is free on every order.
Every order is prepaid: you pay online, in advance, with UPI, cards, net banking or wallets through Razorpay. We do not offer cash on delivery.
The total you see at checkout, before you pay, is final.
Following your parcel
Once your order is dispatched we record the courier and tracking number against it. You can follow it at any time on the Track an Order page with your order number and email address — or, if you have an account, under your orders.
If you are not home
The courier will usually attempt delivery more than once. If a parcel cannot be delivered — an incomplete address, or no one to receive it — it comes back to us, and we will contact you to arrange another delivery or a refund.
On arrival
Please check your parcel when it arrives. If it is damaged, or something is missing, write to us as soon as you can — ideally within 48 hours, with a photograph — and we will put it right. See our Returns & Refunds policy.
Contact
Abeeha Retail Pvt. Ltd.
You can also write to us through the contact form.
